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Writer's pictureDiana Sawyer

Harnessing NetSuite as Medical Accounting Software: Best Practices Across Healthcare Sectors

Updated: Aug 27


NetSuite’s medical accounting software is designed to address the complex financial needs of healthcare organizations.
NetSuite has emerged as a powerful tool for healthcare organizations, offering specialized medical accounting software tailored to the unique needs of the sector.

In the healthcare industry, financial management is as critical as patient care. Effective accounting practices ensure the sustainability of medical practices, clinics, and hospitals, allowing them to continue providing essential services to their communities. NetSuite, a leading cloud-based enterprise resource planning (ERP) solution, has emerged as a powerful tool for healthcare organizations, offering specialized medical accounting software tailored to the unique needs of the sector.


In this article, we will delve into how healthcare organizations can leverage NetSuite as patient accounting software, with a focus on healthcare accounting software best practices. We’ll explore its applications across different healthcare sectors, from large hospital systems to small medical practices, offering insights into best practices and real-world case studies. By understanding the capabilities of NetSuite as medical accounting software, healthcare providers can optimize their financial management processes and improve overall operational efficiency.


Understanding NetSuite as Medical Accounting Software


Overview of NetSuite for Healthcare


NetSuite’s medical accounting software is designed to address the complex financial needs of healthcare organizations. It offers comprehensive features, including patient billing, insurance claims management, revenue cycle management, financial reporting, and compliance tracking. Integrated with the broader NetSuite ERP system, this accounting software for healthcare organizations ensures that all financial data is centralized, accurate, and easily accessible.


The Importance of Healthcare Accounting Best Practices


Implementing best practices in healthcare accounting is crucial for managing the financial health of an organization. These practices ensure compliance with regulatory requirements, improve cash flow management, and enhance decision-making. In the context of NetSuite, best practices involve leveraging the software’s full potential, from automating routine accounting tasks to generating detailed financial reports that provide insights into the organization’s performance.




Medical Accounting Best Practices for Large Hospital Systems
NetSuite’s medical office accounting software includes features for tracking compliance and generating reports that meet regulatory requirements.

Medical Accounting Best Practices for Large Hospital Systems


Industry Overview

Large hospital systems face unique challenges in managing their finances. With multiple departments, high patient volumes, and complex billing processes, these institutions require robust patient accounting software that can handle the intricacies of healthcare finance.


Key Accounting Practices in Large Hospitals


Revenue Cycle Management (RCM):

Effective revenue cycle management is crucial for hospitals to maintain financial stability. NetSuite’s healthcare accounting software offers tools to manage the entire revenue cycle, from patient registration to final payment. A best practice in this area is to automate as many aspects of the RCM process as possible, reducing errors and speeding up payment collection.


Compliance and Reporting:

Hospitals must comply with numerous regulations, including those set by the Centers for Medicare & Medicaid Services (CMS). NetSuite’s medical office accounting software includes features for tracking compliance and generating reports that meet regulatory requirements. Best practices include regular audits of financial records and staying updated with changes in healthcare regulations.


Cost Allocation:

Large hospitals often need to allocate costs across multiple departments and services. NetSuite allows for detailed tracking and allocation of expenses, ensuring that each department’s financial performance is accurately measured. Implementing a standardized method for cost allocation is a best practice that helps hospitals better understand their financial health.


Case Study: Large Hospital Systems: Inova Health System


Background: Inova Health System, a large non-profit health organization based in Northern Virginia, faced challenges in managing its financial operations and data across its multiple hospitals and outpatient centers. The organization required a more streamlined financial management system that could provide real-time data and reporting capabilities.


Solution: Inova implemented NetSuite’s cloud-based ERP system to consolidate its financial data and automate key financial processes. This solution was integrated with their existing healthcare systems, providing a unified platform for managing financial operations, procurement, and supply chain management.


Results:

  • Enhanced Financial Management: Inova was able to gain better financial visibility and control across its multiple locations, reducing manual errors and improving financial accuracy.

  • Improved Operational Efficiency: The automation of financial processes helped to reduce the time spent on administrative tasks, allowing the staff to focus more on patient care.

  • Scalability: As Inova expanded, NetSuite’s scalable platform allowed for easy integration of new facilities and departments, supporting the organization’s growth.




NetSuite allows for detailed tracking of expenses, from medical supplies to payroll.
NetSuite’s accounting software for medical practice offers customizable reporting tools that provide insights into revenue, expenses, and profitability.

Medical Accounting Best Practices for Small and Medium-Sized Medical Practices


Industry Overview

Small and medium-sized medical practices, including clinics and private practices, often operate with limited resources and must manage their finances efficiently. For these practices, finding the right accounting software for medical practice is crucial to ensuring sustainability and growth.


Key Accounting Practices in Small Medical Practices


Patient Billing and Collections:

In smaller practices, managing patient billing and collections can be a time-consuming task. NetSuite’s medical practice accounting software automates these processes, ensuring that bills are generated accurately and payments are collected promptly. A best practice is to implement automated billing reminders and payment processing, reducing the administrative burden on staff.


Expense Management:

Controlling costs is critical for small medical practices. NetSuite allows for detailed tracking of expenses, from medical supplies to payroll. Best practices include setting up automated expense tracking and regularly reviewing expense reports to identify areas for cost savings.


Financial Reporting and Analysis:

Regular financial reporting is essential for understanding the financial health of a medical practice. NetSuite’s accounting software for medical practice offers customizable reporting tools that provide insights into revenue, expenses, and profitability. Best practices involve setting up regular financial reviews and using data-driven insights to guide business decisions.


Case Study: Small and Medium-Sized Medical Practices: Cardiovascular Associates of America


Background: Cardiovascular Associates of America (CAA) is a network of independent cardiovascular practices across the United States. With multiple practices under its umbrella, CAA faced difficulties in standardizing financial processes, maintaining compliance, and managing resources effectively.


Solution: CAA chose NetSuite to centralize its financial management and operations. The system provided CAA with real-time financial visibility, standardized accounting processes, and improved resource management across all its practices.


Results:

  • Unified Financial Reporting: NetSuite enabled CAA to consolidate financial reports across all practices, providing a comprehensive view of the organization’s financial health.

  • Regulatory Compliance: The platform’s built-in compliance features helped CAA adhere to various healthcare regulations, reducing the risk of non-compliance penalties.

  • Efficient Resource Allocation: With better visibility into financial data, CAA could allocate resources more effectively, optimizing its operational costs and improving overall profitability.





NetSuite’s medical office accounting software includes tools for managing patient accounts, tracking payments, and managing collections.
NetSuite’s patient accounting software automates the claims management process, reducing errors and speeding up reimbursement.

Medical Accounting Best Practices for Specialized Healthcare Providers


Industry Overview

Specialized healthcare providers, such as dental practices, optometrists, and physical therapy clinics, have unique accounting needs. These practices often require medical accounting software that can handle specific billing codes, insurance claims, and patient accounting processes.


Key Accounting Practices for Specialized Providers


Specialized Billing and Coding:

Accurate billing and coding are critical for specialized healthcare providers. NetSuite’s healthcare accounting software can be customized to handle the specific billing codes and insurance claims processes required by these providers. A best practice is to regularly update billing codes and ensure that staff are trained on the latest coding practices.


Insurance Claims Management:

Managing insurance claims is often a complex and time-consuming process for specialized providers. NetSuite’s patient accounting software automates the claims management process, reducing errors and speeding up reimbursement. Best practices include setting up automated claims submission and tracking, as well as regular audits of claims data.


Patient Financial Management:

Specialized providers often offer payment plans or other financial arrangements to patients. NetSuite’s medical office accounting software includes tools for managing patient accounts, tracking payments, and managing collections. Best practices involve setting clear payment policies and using the software to monitor patient accounts regularly.


Case Study: Specialized Healthcare Providers: Pacific Dental Services


Background: Pacific Dental Services (PDS) is a dental support organization providing business support services to dental practices across the United States. As the company grew, it needed a scalable solution to manage its financial operations, supply chain, and inventory management more effectively.


Solution: PDS implemented NetSuite ERP to manage its financials, procurement, and supply chain operations. The system was customized to meet the specific needs of dental practices, including dental inventory management and supplier management.


Results:

  • Improved Inventory Management: PDS was able to track and manage dental supplies more efficiently, reducing waste and optimizing inventory levels.

  • Scalability and Growth: The cloud-based nature of NetSuite allowed PDS to scale quickly, adding new practices without significant IT overhead.

  • Enhanced Financial Oversight: With real-time financial reporting, PDS gained better control over its finances, improving decision-making and financial planning.




NetSuite allows for detailed tracking of expenses and provides tools for analyzing cost efficiency.
NetSuite’s healthcare accounting software provides tools for managing compliance and generating detailed financial reports.

Medical Accounting Best Practices for Non-Profit Healthcare Organizations


Industry Overview

Non-profit healthcare organizations, such as community health centers and charitable hospitals, face unique financial challenges. These organizations must manage limited resources efficiently while ensuring compliance with donor requirements and regulatory standards. Medical accounting software for non-profit healthcare organizations must support these needs.


Key Accounting Practices for Non-Profits


Grant and Donor Management:

Non-profit healthcare organizations often rely on grants and donations to fund their operations. NetSuite’s accounting software for healthcare organizations includes features for tracking grants and donations, ensuring that funds are used in accordance with donor requirements. Best practices include setting up automated tracking for grant expenditures and regularly reporting to donors.


Regulatory Compliance and Reporting:

Non-profits must adhere to strict regulatory standards, including those related to tax-exempt status and financial transparency. NetSuite’s healthcare accounting software provides tools for managing compliance and generating detailed financial reports. Best practices involve conducting regular financial audits and staying updated on changes in non-profit regulations.


Cost Control and Efficiency:

Managing costs is critical for non-profits, which often operate on tight budgets. NetSuite allows for detailed tracking of expenses and provides tools for analyzing cost efficiency. Best practices include implementing cost-saving measures and using the software’s analytics tools to monitor financial performance.


Case Study: Non-Profit Healthcare Organizations: Acumen


Background:Acumen is a global non-profit organization that invests in social enterprises providing affordable goods and services to low-income communities. The organization needed a robust financial management system that could handle multi-currency transactions and provide transparency to donors and stakeholders.


Solution:Acumen implemented NetSuite ERP to manage its financial operations, donor funds, and grant management. The solution allowed Acumen to track funds across multiple currencies and regions, providing real-time financial data and reports.


Results:

  • Increased Financial Transparency: NetSuite’s reporting capabilities enabled Acumen to provide detailed financial reports to donors and stakeholders, enhancing trust and transparency.

  • Improved Fund Management: The system’s multi-currency support allowed Acumen to manage donor funds and grants more effectively, ensuring that funds were allocated appropriately.

  • Operational Efficiency: Automation of financial processes reduced administrative workload, allowing Acumen to focus more on its mission and less on back-office tasks.




NetSuite’s medical accounting software offers powerful tools for healthcare organizations of all sizes and types. By following best practices in healthcare accounting, organizations can optimize their financial management processes, improve compliance, and enhance decision-making.


Whether you’re managing a large hospital system, a small medical practice, or a specialized healthcare provider, NetSuite’s patient accounting software provides the flexibility and functionality needed to succeed in today’s complex healthcare environment.


By adopting these best practices and leveraging the capabilities of NetSuite’s healthcare accounting software, healthcare organizations can ensure their financial health and continue to provide high-quality care to their patients. As demonstrated by the case studies, the right software, combined with industry best practices, can lead to significant improvements in financial performance and operational efficiency.


Reach out to our team to learn more.

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